Responses (4)

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debsawyer
Same here!!
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16-11-2020 16:51:56
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debsawyer

I just received this:Go into “Set up a device” within the Ring app and select “Mailbox sensor”. It will confirm your address and then walk you through steps once you scan the QR code.

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16-11-2020 16:53:07

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mitchwo

That did it. I really wanted to understand how to set things up before starting the add device on the app, but I guess that is how Ring does things. It would be great to have that video available to view on the web site. Thanks, Mitch

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16-11-2020 17:37:17

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wei2jing

Did yours come with the little rubber cable routing things? I got the one to put in a drilled hole (if using), but didn't get any to help position the antenna cable like shown in the video.

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16-11-2020 21:47:52

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mitchwo

Yes, it did. One of my questions in my first posting was asking what that was for. Now I see in the video that it is to be used for the hole that you drill if necessary, which I didn't need to do.

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17-11-2020 01:11:32

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Shockwave199

This really needs install instructions for sure. Here's the deal.Assuming you have the bridge, just add the mailbox sensor in the app. Walk through getting it initialized. It will do a software update. When you're finished, turn off motion detection for it while you install it. I was also unaware that you have to remove the rubber grommet in the antenna hole in the back case cover. So after you put the batteries in, put the back cover on and where you removed the rubber grommet, stick the antenna in the outside of the back case. Do not permanently install the kit until you carefully work out the placement of each piece of the kit and you confirm that you can open and close the door without pulling the wire when you close the door or causing too much slack when the door is open. The square double sided tape is strong. Don't use it until you work out the placement of it all and that you get motion alerts when you turn motion back on. If you do, turn motion off again for a bit.I have a metal black mailbox and there's a small clearance for the wire on the side edge bottom. I mounted the sensor towards the bottom inside door. I also used a piece of gaffer tape to protect the wire where the door is. The wire can fray and be damaged, protect it. I also taped the wire there to the door so it didn't move around. Then mount the the outside piece. I put it on the mailbox stand itself under the mailbox, not on the mailbox itself. Again, make certain the wire works with clearance with the door. Clean where you tape and then use the double sided tape. Forget the two little rubber wire holders. They won't stay stuck. Poor tape they use on the back.What the other included mount is used for I have no idea. Seems like the motion sensor is a retrofit for this purpose. And it was terrible not to include instructions. Seems like a cobbled together kit, frankly. Once you have it installed turn motion back on. After all that, I actually really like this thing. My mailbox is just far enough away to be an absolute pain to walk down the driveway and find the mail hasn't come yet. Throw in rain and cold and snow and this little sensor is a gem.

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17-11-2020 02:01:15

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mitchwo

Thanks for the detailed description; I am sure that that will help a number of people getting ready to install this device. I personally figured most things out on your description before seeing your post after going through the app video that only comes up once you actually install the device. I n

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17-11-2020 18:03:41

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Shockwave199

The wire as a whole should hold up. But if you have it routed in a door seam in your mailbox, you should definitely give the wire a wrap of duct or gaffer tape in that spot for added protection. The mailbox door will get daily use, as we know. The other thought of placing the sensor at the back of

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17-11-2020 21:57:51

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inventor

I was able to place the sensor in the back of my metal mailbox and route the wire out a small opening in the back corner of the mailbox. This allows the placement of the antenna on my mailpost with a good signal to my bridge. Everything looks good with this configuration, so far, but time will tell

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11-12-2020 15:18:16

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Dygme

I have an all plastic tough large mailbox, so I will just put the antenna on the front and the sensor inside using 3m double side tape. Really need to be sure where you want the sensor and antenna mounted because the 3M ABS OEM double sided tape is the strongest there is and will never remove unless

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05-01-2021 08:53:07

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DavidDMoore

I received my sensor today and was also surprised by the lack of instructions. I was hoping to determine the best way to mount it before I ruin a mailbox. I don't know the purpose of a few pieces I received. I was thinking of drilling through the back (or maybe the rear bottom) of the mailbox and installing the sensor and "antenna" on the rear wall. That way the sensor would be out of the way of the mail person. The rear of my mailbox faces my house so I'm thinking that the sensor/antenna would have a better chance of connecting to my bridge. I realize the batteries will need to be replaced on the sensor occasionally so I was thinking of mounting the sensor by gluing strong magnets to it.Any reason this won't work?

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18-11-2020 20:23:40

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Pony99CA

> @DavidDMoore wrote: > > I received my sensor today and was also surprised by the lack of instructions. I was hoping to determine the best way to mount it before I ruin a mailbox. I don't know the purpose of a few pieces I received. > > > > I was thinking of drilling through the back (or ma

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18-11-2020 23:22:33