Chime won’t power on

Question

Our door bell chime quite working awhile ago. I went to press the reset button and noticed it didn’t have a blue ring light. Do these chimes usually need replaced after a couple of years?

Caitlyn_Ring · Answer

Hi @Scott1465. If you find that your Chime isn't responding, I'd suggest trying a few different power outlets as well as trying a reset. You can reset the Chime by holding down the reset button for at least 15 seconds. If it's still not responding, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)

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Chime won’t power on

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