Responses (3)

T
Tom_Ring
Hi @cstew1990. What is the specific problem you are having? Is your Chime online? How far is it from your doorbell? Is this a first or second gen Chime Pro? Can you share a screenshot of the error you are receiving? We'd love to help, but we need a bit more information. Thanks, neighbor.
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05-06-2023 16:04:07
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T
tapasha2
It’s not online. I tried everything to connect it with the WiFi but front light on the chime doesn’t flash. tried to reset it, didn’t work. removed it from the power and reconnected after a while but no change. I am unable to connect it to the WiFi.
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06-04-2024 19:09:45
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J
Justin_Ring
Hi @tapasha2. If your Chime is unresponsive and neither changing where it is plugged in nor a factory reset is helping, give our support team a call for further assistance.
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08-04-2024 20:52:36
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