English

Help

Community Home

Categories

Discussions

Sign Up

Ring Accessories

Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
K

KJB

Chime pro

Chime pro says "connected to wifi but not to internet". What do I do next? I have internet. It says to follow app instructions however, there aren't anymore instructions.

1542 •

0 •

1 •

19-11-2019 12:41:03

Responses (1)

  • C

    Chelsea_Ring

    Here is a [help article](https://support.ring.com/hc/en-us/articles/212072346-What-to-Do-if-Your-Ring-Chime-or-Chime-Pro-Go-Offline) that may help! Definitely try a reset of the device, close all apps and try disabling bluetooth. If that does not work, definitely reach out to our support for a more in depth look into this!

    0

    •

    26-11-2019 12:52:05

    •

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Community Resources

    Community Guidelines

    About Ring Community

    Ring Help

    Most Helpful Members

    View All

    U

    user63814

    2

    User
    Solutions

    B

    Boone

    1

    User
    Solution

    J

    j0hnmsch

    1

    User
    Solution

    J

    Justin_Ring

    1

    User
    Solution

    ©2024 Ring LLC or its affiliates

    PrivacyLicensesTerms of Service