U
Chime not working but all connected
troubleshooting
chime
Our chime has stopped working, blue light on, activated and connected to WI-FI but just does not go off when doorbell is pushed. We’ve tried un-plugging etc but still the same. It was purchased August 2020
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20-04-2023 01:08:11
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Tom_Ring
Hi @user42899. This Help Center article [here](https://support.ring.com/hc/en-us/articles/212072346-What-to-Do-if-Your-Ring-Chime-or-Chime-Pro-First-Generation-Go-Offline) has more information on how to troubleshoot this concern. I hope this is helpful.
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24-04-2023 02:48:47
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