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Ring stop taking a charge and no longer working
troubleshooting
After only 3 months, one of my video doorbells stopped taking a charge. I tried several different charging cables and nothing worked so I bought an exact replacement battery. After opening it up to change the battery, I discovered that there was water inside of it. How can a company sell an item that needs to be outdoors and a little water shorts it out ? Reluctantly, I purchased a replacement. See how long it lasts this time.
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24-06-2025 13:30:53
Responses (1)
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Tom_Ring
Hi @user_9364a9. Our devices are designed to be weather resistant. If your device has encountered a failure due to weather in such a short time, feel free to reach out to us and we'll see if the device qualifies for a warranty replacement. You can send us a message on Facebook or X @Ring for more assistance.
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25-06-2025 15:01:59
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