Responses (1)

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  Chelsea_Ring

  Hey @Tedb! You can purchase the Pro Power Kit V2 [here](https://shop.ring.com/collections/accessories/products/spare-parts-for-video-doorbell-pro).

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  14-01-2020 12:52:45

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  Tedb

  Thanks for the link. That will definitely solve my problem. Any idea when it will be available?

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  14-01-2020 01:23:34

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  Chelsea_Ring

  @Tedb Of course! No ETA at the moment, but if you reach out to our support team [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch), they may have a possible ETA for you.

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  14-01-2020 04:31:33

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  Tedb

  Spoke with a representative who found a power kit. It is on the way. Thanks for your help!

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  14-01-2020 05:20:28

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  JoeRo

  Is that the V2? It doesn't state on the page that it is Version 2. If so, are they ever going to be available?

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  22-05-2020 11:55:51

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  Chelsea_Ring

  Hey @JoeRo. This is the Pro Power Kit V2. I recommend calling out support team to see if they have any backstock of this part for you! Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

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  23-05-2020 12:57:30