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M
Ring not accepting my card for payment.

I wanted to have the basic package for my ring 2 but every time I’ve put in my debit card details it has been refused and I’m asked to use another method of payment which I don’t have I have approached my bank and they have said that there’s no problem with my debit card so I don’t know what to do. I have now a very expensive doorbell. Does anyone know what I can do to fix this problem?

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07-12-2019 13:19:59

Responses (1)

  • E

    Definitely reach out to customer support. They should be able to help with this.

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    07-12-2019 17:52:20

      M

      I’ve been in touch with customer support but I’m afraid this will be the third time I’ve done this and still got no where.

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      08-12-2019 21:19:12

      1

      Help

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      30-03-2020 18:04:42

      C

      So i have two accounts now that are unable to make payments as it says something about the address.. banging my head against a brick wall here.. its almost as if you do not want to take peoples money for this service?

      0

      14-09-2020 17:48:35

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