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Ring Doorbell 1 security screws
I was trying to take off the doorbell to recharge and the Security screw on the left of the pic will not unscrew; it’s stuck and keeps rotating. Possibly rusted inside? How to take it off without uninstalling the mount on siding? Thanks!
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02-10-2020 17:30:22
Responses (1)
- B
Hi, So I tried both suggestions and was not successful. It keeps rotating and the screw will still not come off. I was hoping not to take off the mount, but may come down to it, which will be a pain to do. I’m hoping you or anyone in the forum that has something else in mind to get it off. I’ve
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06-10-2020 16:42:28
THi @Bernadette2015. There can be a whole variety of reasons this could happen. If you are unable to get the screw out, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team a
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07-10-2020 16:43:37
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Tom_Ring
Hi @Bernadette2015. Stripped screws can be tricky! You can try a few things to get it removed. First, try a pair of pliers and see if you can manually unscrew it. You can also trying putting a rubber band over the screw head, and then try to use the screwdriver as normal. Let me know if this helps!
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05-10-2020 15:52:11
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