‎Ring 2 Doorbell and Chime both using wifi

English

Help

Community Home

General Topics

Not sure where to look? Browse general posts, topics, conversations and more.

A

Arthuritus

Ring 2 Doorbell and Chime both using wifi

troubleshooting

wireless-security-cameras

chime

I wonder if anybody can help me please. I have Ring 2 Doorebll and Chime both using wifi If I am looking at the live situation and somebody cpmes up and presses the doorbell, should the chime chime? I have had a couple of times when I was doing this and the chime didn't chime. However when I am not on live and somebody presses the door bell it chimes. The battery is at 79% on the doorbell. Thanks for any help.

290 •

0 •

1 •

04-04-2023 11:09:40

Responses (2)

T
Tom_Ring
Hi @Arthuritus. If you have a Live View active and someone presses the Doorbell button, this will not create a new event. This is because the Live View is active and there cannot be 2 events happening at the same time.
1
•
06-04-2023 05:28:02
•
S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
0
•
31-10-2023 11:18:13
•