U
replacement item....
hardwired-security-cameras
i have been waiting on a replacement cable for my camera since 26th of december 2024, i have contacted support who have rearranged my order 3 times in the past few months and i am still yet to recieve the replacement cable. has anybody else experienced such poor customer service. i am honestly on the verge of cancelling my whole ring account and selling my cameras and moving to another company, 4 months..... i think is a ridiculous amount of time to have to wait for a cable.
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15-04-2025 08:17:09
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Caitlyn_Ring
Hi @user_70adfb. I'm sorry to hear you've been having difficulty receiving a replacement. We'd like to take a closer look into this. At your convenience, please reach out to our social support team @Ring on Facebook, X, or Instagram via private message.
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16-04-2025 08:28:33
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