‎Payment for Ring Door bell & Camera

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Laurahardwick

Payment for Ring Door bell & Camera

hardwired-video-doorbell

cs-support

wireless-security-cameras

ring-protect-plans

I’ve payment for monthly subscription for 2 devices and it’s charged me £70 Full for the year… There’s no one for me to speak with to sort this. Has anyone else had this problem? I’m so annoyed as I’ve got emails to say I’ve signed up monthly

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13-09-2023 04:48:09

Responses (2)

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Caitlyn_Ring
Hi @Laurahardwick. Ring Protect plans are billed either monthly or annually. If you need to cancel a Ring Protect plan, you can do so by following the steps [here](https://support.ring.com/hc/en-gb/articles/360022109431-How-to-Cancel-a-Subscription-Plan). You'll receive a prorated refund for any unused time on your plan. For any issues with your Ring Protect plan or billing details, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus) for further assistance.
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14-09-2023 09:18:44
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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14-10-2023 09:19:41
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