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U
No Camera Preview or Rinh
troubleshooting

I have WiFi and its good strength. My motion settings are working and sending notifications but I have no camera preview or ring.  I have a ring camera at the rear of my property and there is no problem with that 

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2

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21-10-2024 10:46:11

Responses (1)

  • C

    Hi @user_d7ef4a. Which model of Ring Doorbell or Security Camera do you have? The specific model name is located on the Device health page. Additionally, what is the RSSI listed as on the Device Health page? This gives us an indication of how strong the wifi signal to this device is. 

    0

    30-10-2024 08:22:25

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