General Topics
My Basic protect plan has been cancelled, but I never asked for it :(
I've just got an email saying that my protect plan (it was Basic plan) has been cancelled. But I never did any such thing - how to reverse this. It seems like I'm not the only one and if this is happening automatically it is a scam, fraud even. I don't want to call support, just to set it back as it was, but there is no way how to contact anybody from RING via email or chat :confused: Jan EDIT: So I've just tried to cancel this new plan and it's not possible, it says that "You chose to stop this plan at the end of its billing cycle, on Mar 30, 2022" :( EDIT2: So, it seems like it's related to my billing issue: https://community.ring.com/t/double-billing-each-year/50424/2 and fact that RING billed me each year twice, for both plans :((
1190 •
2 •
1 •
17-04-2021 10:51:25
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates