General Topics
iPhone only vibrates no sound
The problem seems to be a general one im using iPhone 15 IOS The phone vibrate s but does not give dound alerts They did work for weeks and then stopped and I cannot get it back all settings on the phone and the ring app say that sound notifications are enabled deleted the ring app and reinstalled deleted the door bell and did a fresh restart all to no avail I linked it to Alexa and get the verbal alerts I set up took the link away from ring and Alexa and reinstalled them the link between them still works i have followed all advice in forums and web searches where do we go from here ????
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29-07-2024 03:01:15
Responses (2)
- C
Hi @Mak11. New app updates are typically released on a slow rollout, so they are not going to be available for every Android or every iOS device at the same time. We have some troubleshooting steps for notifications on Android devices here that may help.
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06-08-2024 07:14:00
- C
Hi @user_e0013d. Do you have your phone on Do Not Disturb or Silent Mode? If your phone is on Silent Mode, or you have the volume turned down, this would prevent Ring app notifications from playing an audible alert. Please also make sure you have a tone selected under Device Settings > Notification Settings > App Alert Tones for your Ring Doorbell or Security Camera. There is a "None" option, which would result in a silent alert.
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06-08-2024 07:10:45
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Mak11
On Android.. Notifications stopped working (no vibration or sound) last night on one of my phones only but work on the second indetical one. It absolutely doesn't make any sense. App version is 3. 75. 1 on the one where notifications no longer work & 3. 74. 1 on the one that works (why different app versions ? Given that they are identical phones??)
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30-07-2024 10:40:28
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