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Complete contact details of our company on your invoice
Hello, I received a "RECEIPT" by email but I would like to receive an **official invoice** in the name of my company - TMP SPRL - Ruisbroeksesteenweg 60 - 1600 Sint-Pieters-Leeuw - VAT: BE0453.031.075. We cannot enter a document in our accounts if the full contact details of our company are not included. See attached document
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07-09-2020 11:58:37
Responses (3)
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I spent my whole morning on this: Ring LCC doesn't give invoice with proper company data.And they also don't refund VAT as the should because of reverse charge EU regulament.This is really odd.
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18-01-2022 09:44:36
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Caitlyn_Ring
Hi @TKiLa. As this is a neighbor-to-neighbor support forum and not a direct line to support, you'll want to reach out to our support team for assistance in obtaining a receipt or invoice for your Ring Protect plan subscription. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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07-09-2020 16:22:25
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