The RING app isn’t allowing me to enable the GEOFENCE ARM/DISARM FEATURE. It’s greyed out and when I open it, it says I need a RING PROTECT PLAN, which I have had since 2021. I have checked s d my plan is active. Can someone please report this to engineering…

HI @YvonneM65. For this concern, you'll need to reach out to our support team directly. You can send us a private message on Facebook @Ring, or please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

I’m also having this issue. Does anyone know if it’s likely to be fixed anytime soon?

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AndyP99

Change RING IP address

hardwired-video-doorbell

I've just discovered by RING has taken the IP address of my print server. It will be a painful exercise to change the IP address of the print server so I would rather change the IP address of the RING. I cannot see how to do this once it has been setup.

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28-06-2021 05:52:23

Responses (2)

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Caitlyn_Ring
Hi @AndyP99. I checked with my team on this, and you cannot change the IP address of your Ring devices. I'd recommend checking and seeing how you can change your IP address for the print server you're referring to. :)
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01-07-2021 06:27:06
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MarkRH
All you should have to do is set up a DHCP reservation in your router for the IP of your Printer and then restart both devices and that should fix your problem.
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13-07-2021 06:14:08
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