Responses (5)

• M

  meme

  Edited to add: I stand corrected! I was doing everything from my Android cell phone. If I view the videos from Windows, the timestamp does show. ------------------------------------------------------ Holy crap; you are absolutely right!!! I didn't even check until I read your feature request. Actually, NONE of my downloaded videos (live view and motion triggered) have time and date stamps. Totally useless as a security video, as it could not serve as evidence....

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  07-07-2023 03:59:17

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• C

  Caitlyn_Ring

  Hey neighbors, the timestamp should be displayed in the Ring app when activating the Live View or viewing a video from the Event History. It should look similar to the screenshots below.   If this isn't the case, can you please share a screenshot of what you're seeing on your end? Additionally, let me know if you're utilizing Ring.com or the Ring app.

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  07-07-2023 06:31:06

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  M

  meme

  Edited to add: I stand corrected! I was doing everything from my Android cell phone. If I view the videos from Windows, the timestamp does show. ---------------------------------------------------------- @Caitlyn_Ring We are referring to the downloaded videos. In order to save a video, it has to be downloaded. And there are no date and time stamps on the downloaded videos. Of particular concern for a security video is that it might needed to be used as evidence of a crime. In order to serve as evidence, it needs a date and time stamp on the video.

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  09-07-2023 06:26:32

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  nov

  time date stamp should be displayed overlaid on the actual video. i do have the same as what you have below the video but we need stamped on the video. i had ip cameras before ring and the date and time was displayed overlaid on the actual video . while watching live view on pc i could look at seconds to see if it was moving then i knew the camera had not froze or crashed . while watching ring camera ive seen me watching though it was live but it had froze . if it had the time displayed overlaid on video i would have noticed the seconds not counting up and realised the camera had froze.

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  08-07-2023 01:25:22

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• M

  meme

  @nov I edited my posts above to correct my understanding. When I view videos from Windows, the timestamp shows up. I had been only viewing it on my Android phone. If you view your videos on Windows (or Apple?), do the timestamps show up?

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  09-07-2023 08:28:32

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  nov

  @ [meme](https://community.ring.com/u/meme) The time is below the playback video and below live video on the android app. and when i view a downloaded video on windows pc yes the time date stamp is there at bottom of the video overlaid on it . That's how it should look on live video on windows pc . i would like the time and date stamped on the live video i am watching on the pc i have 4 small windows open on desktop 4 cameras but no date time overlay on these .

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  10-07-2023 12:21:53

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  newbs

  The other problem is that the time shown is linked to the time zone of the computer I am using and not the time of the camera. I use the cameras for remote monitoring from a different country from where the cameras are placed.

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  10-11-2023 06:08:06

• M

  MaZu

  +1 More importantly, I’ve heard of courts not accepting videos without timestamps, as not matching a person to a particular event. I believe there should be an option to embed the detailed timestamp in all videos as well as live view.

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  26-01-2024 11:13:19

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