Feature Request Board

Browse posts, comment and give us recommendations for improvement about features on Ring.com and in the Ring app.
T
Multiple alarm zones or separate sensor groups
motion-detector
contact-sensor
alarm
app-request

As a homeowner with an in-law suite, I want to divide my alarm sensors into two groups that can be triggered separately so that I can have the main house and in-law suite be set and triggered separately and both professionally monitored on the same account. The primary solution proposed by Ring staff (having two base stations, with only one professionally monitored) is not acceptable to me as I want professional monitoring on both units.

6688

2

15

16-05-2020 11:41:58

Responses (27)

  • N

    Completely agree! i have the same situation. Most other home security systems are able to create partitions or seperated zones to arm/disarm/alarm seperately. I would imagine ring can easily do this with a software update. PLEASE RING include this option! i woudl even buy two base stations to have as seperate units completely, but they will are not albe to professionly monitor both! this needs to be adressed.

    5

    24-05-2020 02:04:14

    • N

      I have two areas of the house that are seperated. i need to be able to arm and disarm each area seperately (which would mean the ring alarm would need to be able to create zones or partitoins), which i do not belieev it can do at the moment. Most other home security systems are able to create partitions or seperated zones to arm/disarm/alarm seperately. I would imagine ring can easily do this with a software update. PLEASE RING include this option! i would even buy two base stations to have as seperate units completely, but Ring will not professionly monitor both and also recommonds that 2 base stations are not installed at the same address! This needs to be adressed. Also glass break sensors are a must have feautre ring is lacking on.

      0

      24-05-2020 02:09:57

      • M

        I have the exact same need. I need to be able to partition a couple doors separately from the rest of the house so guests can come and go without tripping the alarm. This could be as simple being able to create multiple 'home' configurations which include some sensors, and not others for different circumstances. If we could quickly select a configuration, this would solve a lot of the need. For example "Alone mode= motion sensors on. and all exterior doors armed" Guest mode- motion sensors off and guest exterior door off.

        1

        25-08-2020 12:23:25

        • S

          Agreed! Ring - please consider this one. I'll gladly be a tester for you! An alarm system should be able to have partitions/zones that can be enabled/disabled separately. For instance, a rarely used basement could be enabled even while the residents are home, allowing them the peace of mind that their home is protected from potential break-ins on the basement level.

          1

          18-10-2020 01:50:40

          • B

            Same type issue here. I want to monitor a door sensor on a detached garage to make sure it's closed but I want it to alarm separately from the house door sensors. I don't want a second base station just to do this. Ring, please provide a software fix.

            0

            10-01-2021 07:20:10

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