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Block "person at front door" notifications when exiting home, especially with Ring alarm
notifications
app-request

I find it really annoying where 60% of my "person at front door" notifications are for myself or my roommate leaving through the front door. Since I have a Ring alarm, as well as doorbell, it should be pretty obvious to the ecosystem when someone is leaving the property. Because the door will first open, and then ~2 sec. thereafter, a person will enter the doorbells sensor zone. So, please provide an option to mute/prevent/block those notifications from occurring within say 10 seconds of a door opening first. It wouldn't be much of a security issue because, if as I was walking out, someone stepped into view (I would see them, thereby negating the need for a notification). Also, I'm not suggesting any change to the recording behavior, just the notification behavior. Also, as a first step while rolling the feature out, I would be totally fine with any of my door/window sensors causing a 5-10 sec. notification blackout window, though in the future it would be most ideal to tie a specific sensor, like "front door" to a specific Ring camera/doorbell device. Another, less ideal way to approach this request would be through Echo devices, like having a routine where I could announce to Alexa that I was leaving, and to temporarily block notifications of people leaving the house.

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1

15-11-2020 07:06:29

Responses (2)

  • JR

    New ring doorbell user here, this feature would be very useful as 90% (technically 45%) of our 'motion detections' is a family member leaving the house. So to be able to ignore this type of motion would cut down on many pointless alerts.

    2

    01-01-2023 04:23:00

    • V

      Does anyone from Ring actually read these? Three years later and the problem persists... Sure would be great if my Ring doorbell would stop alerting me that I was leaving the house.

      1

      20-10-2023 09:38:29

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