Amazon Alexa + Ring
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Ring doorbell announcements
My Amazon Echo won’t announce when the ring door bell has been pressed. It is set up correctly and I can ask Alexa to show me the live feed, which it does, but it still doesn’t announce when pressed. The ring doorbell has no issues announcing on my phone either. I have Dias led and uninstalled the app but still no success. Again it is set up correctly in the devices tab under announcements. My apps are all up to date as well. This has been going on for the last 6 months or so. Any advice?
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10-08-2024 10:55:05
Responses (2)
- U
Just to let you know, both announcing of a person and that they have pressed the doorbell work for me with alexa. I spent some time with support, did all the power off, reinstall, link and unlink and link etc., stuff in the map. No improvement. Then I was told it would be escalated and the call was over. Two hours later it all started working. So if you can't find the settings, the dreaded call to support might work. Faye was nice, worked through my hearing issues and got me resolved and happy. My second and third cameras came up without support involvement.
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17-08-2024 22:25:03
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Tom_Ring
Hi @user_8979f3. I suggest following the steps in this Help Center article here. You can also try removing the Ring Skill, rebooting your phone, the re-adding the Ring Skill. Let me know if this helps.
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12-08-2024 18:46:16
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