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It says that I need to enable alexa skill but I already did
a19-smart-led-bulb
 ring app says that I need to enable the ring on Alexa skill for my echo(4th) but I already enable the skill. please help, thanks
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20-07-2021 05:11:03
Responses (1)
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Marley_Ring
Hi there, @Eddie8! It looks like you've done everything correctly here. Try disabling and re-enabling the skill using the steps in this [help center article](https://support.ring.com/hc/en-us/articles/360050781811-Ring-Alexa-Skill-Stopped-Working-). This will allow for a rediscovery of your devices. Some other steps worth trying out: - Check for any Ring app or Alexa app updates - Make sure you are signed in to the Alexa app and Ring app as the Owner of the Ring device. - Ensure to use the same email for both Ring and Alexa apps to be able to access video features. I hope this helps! :)
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21-07-2021 06:00:00
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