Amazon Alexa + Ring
Browse posts, comment, and join in the discussion about how Ring works with Alexa-enabled Echo devices.
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @VideoMan. To clarify, when you say that a user is disarming your Ring Alarm system via Alexa, you mean that they are disarming it via voice command, correct? Since there is no voice recognition technology in place to specify whose voice is being used to disarm the system, this is why it is logging the disarm as the user who registered the Alexa. If the user disarms the system manually via the Keypad with their personal code or via the Ring App, it would log the disarm under that user. I hope that helps clear things up for you! :)
0
15-09-2020 22:48:27
•