A19 Bulb and Echo
**[quote="justhere81, post:1, topic:65246, full:true"] I have been trying to connect the ring a19 light bulb. Each time I went through the process it will state my echo is offline and wont complete the set up. I looked at the the ring app and it shows the echo is offline. I have spoke to amazon and ring many times and nothing has been resolved. The agents will do what they can and send me back in to a circle with nothing. I found this article https://community.ring.com/t/echo-4th-gen-offline-under-connected-devices/48070 i have went through the set up process over and over for 6+ hours. Lets get this fixed ASAP! I have been part of ring for many years. The set up process cant be this hard! I have link my amazon and ring account together. confirmed from ring it shows linked. Spoke to amazon and they confirmed my echo is online. ( god forbid i say her name) will respond to my requests. Whats the deal ring? this is frustrating [/quote]  This is my dog snow **
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07-07-2022 02:23:02
Responses (2)
- C
Hi @user7237. I'd recommend checking out a similar post on this topic [here](https://community.ring.com/t/echo-4th-gen-as-a-bridge-for-a19-light-bulbs/65246/8). The marked solution should have some helpful troubleshooting tips and tricks. If that doesn't help, you can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
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08-07-2022 06:32:33
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user7237
Im new Give me a break
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07-07-2022 02:24:17
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