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T
Old neighborhood still default in ring community
app-settings
troubleshooting
We moved our devices to our new home 2 years ago but when I get notifications from the ring community, they still show our old neighborhood as the default. Then tells me that I can't comment because I'm too far away. I have to then go back into the communities and pick my home address then I can see and comment. Our new address is our default home address. How can I fix this? It's a pain to have to keep switching over just a comment.
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05-03-2025 09:01:10
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Tom_Ring
Hi @TinasHere. You can reference the Help Center article here (https://ring.com/support/articles/8y35i/managing-locations-in-the-ring-app) to add or delete old Locations. Once the old Location is deleted, your new Location will be the default Location. Let me know if this helps.
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06-03-2025 04:19:41
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