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U
Email issue

I do not have access to my email that all my cameras are associated with. I purchased a new phone and cannot access the Ring app so I have set up a new app with my new email. Do I have to go around and add all my cameras at all my locations individually I wish there was a way to get into my old account and not have to do this.

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4

0

02-02-2025 14:53:44

Responses (2)

  • J

    Hi @user_ef3750. I recommend giving our support team a call for further assistance with your concern.

    0

    03-02-2025 16:39:59

    • U

      Having the Ring app on my phone and on my wife's phone works, but it a bit of a pain because we are not sharing the settings.

      0

      05-02-2025 09:43:45

        T

        Hi @user_ef3750. If you no longer have access to your email account, I suggest changing your email address. You can find that information here.

        0

        06-02-2025 13:21:14

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