Smart Lighting
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Chelsea_Ring
Hi @MrPy. Oh no! That's no good, I'm sorry that happened to you. For replacement parts (or you may need to replace the device in total), please reach out to our support team directly. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We're taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Hope this goes well for you, neighbor! :)
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08-06-2020 09:49:00
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