C
Ring doorbell Call notification
negative-feedback
troubleshooting
app-request
Hi, I activated the call option when ring doorbell is trigged. however the image notification on full screen is displayed portrait cutting the edging of the wide landscape resolution, returning a quarter of the image. is it possibile to fit in portrait? or rotate to not crop the image? or even better focus on face recognition?need a solution in any case to this problem to show better the content, at the moment is quite unusual for us in this wayrunning on Android pixel.
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17-06-2025 07:43:42
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Tom_Ring
Hi, @cily. Feel free to send the pictures to us in a private message on Facebook, Instagram or X @Ring. We'll be able to take a look and go from there. Be sure to include your Ring app version as well, thank you!
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18-06-2025 13:05:52
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