Ring Video Doorbells

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U
Ring app notifications have stopped
app-settings
troubleshooting

My chyme on my phone it is not working. I would like to let me know when something is going on. Anything out is fine. Thank you

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05-04-2023 18:27:06

Responses (1)

  • J

    Hi @user41529. If the notifications from your Ring device have stopped, try the following steps:- Verify your Ring app and phone are up-to-date with the latest updates.- Verify you have [Ring alerts and Motion alerts](https://support.ring.com/hc/en-us/articles/210052646-Getting-Notifications-for-Ring-Doorbells-and-Security-Cameras) toggled on in your Doorbell settings.We also have this Community [post](https://community.ring.com/t/how-to-troubleshoot-ring-notifications-on-ios-and-android-devices/131556) with other steps you can try. If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for further assistance. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

    0

    06-04-2023 17:47:57

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