U
doorbell not charging when plugged into charger
battery-video-doorbell
troubleshooting
my ring doorbell wont charge when plugged in to charge it, its the 2024 model theres no blue light that goes round and then after 10 hours i take the charger out and it still says 30% battery any help please
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27-12-2024 09:52:36
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Justin_Ring
Hi @user_3a3db3. Try factory resetting your Doorbell by pressing and holding the setup button on it for 20–25 seconds to see if it helps. If it starts charging, you will need to reconnect your Doorbell to your Wi-Fi since you reset it.
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31-12-2024 06:55:46
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