Hi @Jeff77! There are several variables to consider if live view is loading slow. Wifi signal strength, power/ battery level, and even mobile device connection can affect live video connection. Check out our [Community post about RSSI](https://community.ring.com/t5/General-Questions/Your-Ring-Device-RSSI-Good-vs-Poor/m-p/751#M4) to learn more about wifi signal strength. I recommend also disabling bluetooth and VPNs on your mobile device, as well as testing on wifi only versus data only, to see if one connection is better. I hope this helps! :)
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05-03-2020 08:53:08
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Marley_Ring
Hi @Jeff77! There are several variables to consider if live view is loading slow. Wifi signal strength, power/ battery level, and even mobile device connection can affect live video connection. Check out our [Community post about RSSI](https://community.ring.com/t5/General-Questions/Your-Ring-Device-RSSI-Good-vs-Poor/m-p/751#M4) to learn more about wifi signal strength. I recommend also disabling bluetooth and VPNs on your mobile device, as well as testing on wifi only versus data only, to see if one connection is better. I hope this helps! :)
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05-03-2020 08:53:08
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