T
Ring doorbell on new house
hardwired-video-doorbell
I bought a new house with a ring installed. I tried to add it to my account but it says it’s still registered to the old owners. I had the realtor get ahold of them & they said they’ve already canceled their ring account and deactivate the doorbell. Is there anything I can do to get this to work or do I have to throw it away?
1961 •
0 •
0 •
01-01-2020 01:25:05
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
tdeleon
If you contact support, they will contact the old owners. They give them three days to respond. I'm still in my 3 day waiting period. If I dont have ownership after that, I will reply again in this thread. p.s. you'll need the MAC adress of your device, which you can find by removing the cover and taking it off the wall.
0
21-01-2020 12:54:22
•