Hi @Nashjoan! It sounds like your Chime is offline, which could mean that your Video Doorbell is also offline. I recommend checking the wifi network, then performing a new setup or reconnection on your Ring devices, via the Ring app. Please also ensure the Ring app is up to date on your mobile device. Feel free to let us know how this goes! :)
0
•
15-09-2020 05:24:26
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Marley_Ring
Hi @Nashjoan! It sounds like your Chime is offline, which could mean that your Video Doorbell is also offline. I recommend checking the wifi network, then performing a new setup or reconnection on your Ring devices, via the Ring app. Please also ensure the Ring app is up to date on your mobile device. Feel free to let us know how this goes! :)
0
15-09-2020 05:24:26
•