U
Doorbell poor connection
connectivity
battery-video-doorbell
troubleshooting
wireless-security-cameras
Having poor connection from my Ring 3rd generation battery powered doorbell. How can I improve this please. I cannot move my rooter.
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28-12-2023 04:43:47
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Caitlyn_Ring
Hi @user246810. You can check the RSSI on the Device Health page in the Ring app, which is a measurement of the signal strength that your Doorbell is receiving. If this indicates a weak signal, the best option to improve the signal typically is to move the router closer. If that’s not an option, you might want to consider a wifi extender. This can be placed at around a halfway point between the router and your Doorbell, and it can help improve the signal. The Chime Pro is a wifi extender for Ring Doorbells and Cameras, and it will play audible alerts.
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28-12-2023 11:42:46
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