Ring Video Doorbell

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M

Mattwiss

Accepted Solution
Blurry video due to lens peeling
cs-support
video-quality

Anyway to replace the plastic lens cover on the battery version doorbell? Our doorbell faces West and the Texas sun has crystallized parts of the surface plastic causing a blurry image. It started with hairline cracks in the plastic and then a layer separated off the outside. It affects the top portion of the lens. This essentially blurs the head of the person detected. This is a live shot and has nothing to do with the pre-roll or other video components. ![image|690x318](upload://bCe9hM5Mzp4IQI2XcCwVdLgLJnD.jpeg)

4773

1

8

01-02-2021 03:59:09

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