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Ring Security Cameras

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user_76045f

Accepted Solution
Stick up cam (battery) has stopped working
troubleshooting
cs-support
wireless-security-cameras

My stick up cam (battery) used outdoors, has stopped working. I have tried a new battery but the camera still won’t work. No blue light comes on. I have other cameras which work fine so it’s not a wi-fi problem. Any ideas of what I can try? 

43

2

0

19-08-2024 04:42:27

Responses (1)

  • J
    Accepted Solution

    Hi @user_76045f. I would suggest factory resetting to see if it helps. To factory reset it, press and hold the setup button on it for 20-25 seconds. If you have tried this step and are still having the same concern, give our support team a call for further assistance.

    0

    21-08-2024 07:56:36

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