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Spotlight (Hardwired) water in base after one week!
Hi, As in the header. I see water in the base section of the camera which cannot be good surely? what can be done as this is not really acceptable on such an expensive "Outdoor" camera! any ideas? p.s. the camera is pretty well protected from the elements and not outright in the open but under the eves of my house. Thanks. Stuart. .
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23-10-2020 10:31:17
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Caitlyn_Ring
Hi @Stubob. For a concern like this involving potential physical damage to your device, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). They can take a closer look and determine if the device needs to be replaced under [warranty](https://en-uk.ring.com/pages/warranty). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. :)
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26-10-2020 04:11:39
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