Snapshot turns lights on every interval at night
I have the Spotlight Cam with Solar Panel and have Snapshot Feature every 5 minutes. Is there an option to NOT turn lights on at night? Right now, Snapshot turns lights on and off every 5 minutes all night. Why can't it take night vision snapshots?
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06-05-2020 03:57:32
Responses (7)
- G
What was the resolution on this issue? We are aging exactly the same problem, and I am concerned that we may get in trouble by our HOA due to the Ring cameras causing the lights to turn on every 5 minutes in order to take a snapshot. At the very least, it is inconsiderate to our neighbors, and I feel that we need to disable this feature until there is a fix in which it can take snapshots unobtrusively at night without flashing the light.
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13-01-2021 10:51:43
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- M
I’m having this same concern with two devices - Spotlight Battery and Floodlight Pro - when light condition is dark, both cameras turn their lights ON to take snapshots- Floodlight pro lights up for 30 seconds while spotlight does for 5 seconds. Is there a way to fix this?
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06-01-2022 04:57:41
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- R
I’m having exactly the same problem and behavior (except every 3 mins). Light turns in, captures photo and a “shutter” sound, then light turns off.
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28-04-2022 01:16:36
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- A
I too am experiencing the exact same thing as described above this obviously is a programming glitch, question is can this be solved over Wi-Fi?
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23-08-2022 11:47:48
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Gnorizo
What was the resolution on this issue? We are aging exactly the same problem, and I am concerned that we may get in trouble by our HOA due to the Ring cameras causing the lights to turn on every 5 minutes in order to take a snapshot. At the very least, it is inconsiderate to our neighbors, and I feel that we need to disable this feature until there is a fix in which it can take snapshots unobtrusively at night without flashing the light.
0
13-01-2021 10:51:43
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