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Security Cam at Garage Door Not Working
Outside my garage door, there is plenty between the camera and my router, garage door open or closed. The camera connects to my Network ok but doesn't have a live view. Would it be distance and/or stuff in-between the camera and my router? Everything seems to be working just fine except I can't see anything on the garage door cam. Can anybody help? Thank you.
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15-10-2020 09:28:10
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Tom_Ring
Hi @steventsmith. If you are having issues with the Live View, this Community article [here](https://community.ring.com/t5/Ring-Device-Tips-and-How-To-s/Live-View-Not-Activating-and-Connecting-Troubleshooting-Tips/ba-p/821) has some great tips and tricks! If these steps don't provide a solution, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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16-10-2020 11:21:15
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