English

Ring Security Cameras

Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
T
Ring Floodlight Blurry Video
troubleshooting
video-quality

I live in a windy desert and over time my lense on my floodlight cam has gotten worse and worse. I contacted Ring who told me I was out of warranty (despite paying monthly for the Protect program...what a ripoff) Has anyone discovered a way to fix the lense or replace it?

735

0

0

16-02-2022 05:30:21

Responses (1)

  • T

    Hi @Tr1pdaddy3. Which Ring Protect Plan are you subscribed to? If you are subscribed to the Plus or Pro Ring Protect Plan, you have an extended warranty on all your devices at that Location. You can find out more [here](https://ring.com/protect-plans?utm_source=google&utm_medium=cpc&utm_campaign=833107410&utm_term=ring%20protect%20plans&utm_content=66897173222&gclid=Cj0KCQiAjc2QBhDgARIsAMc3SqRjQJVv8UUldWz5GUSLLyDVAyt1SIK6S7xOz-Z_5c1rif6NlgMMIGgaAo36EALw_wcB&gclid=Cj0KCQiAjc2QBhDgARIsAMc3SqRjQJVv8UUldWz5GUSLLyDVAyt1SIK6S7xOz-Z_5c1rif6NlgMMIGgaAo36EALw_wcB). As for your video, try posting a screenshot of the video so the Community can take a look and offer a suggestion.

    0

    21-02-2022 09:24:39

    Didn't find an answer ?

    Log in or create your Ring account to post a question and join in the on the conversation.

    Most Helpful Members