Motion detection works but no video

My Ring Spotlight Battery Cam rarely records video or shows live video. Most of the time it never activates or records a black screen. I get motion alerts but when I go to view the video it doesn't activate the video. The video worked for a week or so, then went bad for a week. It returned for a day then has been bad for a week now. My Device Health is good and the RSSI is 46. My WiFi is very fast as well which is a mesh network by EERO. I have a Ring doorbell that has worked without any issues for over a year. Anyone have ideas?