Live view stopped working

Hi, Our Spotlight Cam Pro Battery video has stopped working. Batteries are fully charged.  Lights work.  Siren works.  Motion detection appears to work.  Notifications are triggered.  Live view does not work nor are any videos recorded. I have rebooted multiple times.  Joined it both to our home wifi and chime pro networks.  Signal strength is fine.  Have even set the camera right next to the access point and chime pro.  Have also tried setting it up again as new device.  Still no video. All other Ring cams and doorbells working fine.  Internet link is a 1 GbE.  Any suggestions?  Thanks in advance.