U
user_251a3e
Accepted Solution
Light not working
wireless-security-cameras
I have a ring security camera plus and all of a sudden 1 of the lights has stopped working. The camera works and 1 light is working but can this light be replaced or does it mean s new device.I have tried resetting the camera and I have also looked at the light settings but nothing has worked so far. Any advice please
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19-01-2025 23:18:53
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Tom_Ring
Hi @user_251a3e. Try power cycleing your cam. This means completely removing power from the device for at least 5 minutes, then reintroducing power. If the problem is still present, please follow up with our support team. You can also get in touch by sending a private message to @Ring on Facebook or X.
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21-01-2025 12:54:29
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