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Ring Security Cameras

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M
Horrible (useless?) Night Vision
troubleshooting
wireless-security-cameras
video-quality

I live in the mountains and I regularly see people near me posting wonderfully clear night images of wildlife (bears, mountain lions, etc.) on NextDoor, facebook, etc. The other night I had a bear walk right through the camera's sweet spot and all my battery operated outdoor night camera captured was blurry pixelated shadows which were unrecognizable as a bear (we found the bear laying near the camera in the morning). I measured 156Mbps download and 164Mbps upload internet speed standing right below the camera location using SpeetTest on my phone so my internet connection is not the problem (Device Health on the Ring app shows RSSI - 56). I'm wondering if poor night vision is specific to battery operated outdoor Ring cams, or if I might have a defective camera (i.e. could the infrared light source be bad?).![Bear at night - short|video](upload://mh878I3ejU0MlW7bZU6PV3k3y0y.mp4)

1780

0

1

11-10-2021 02:08:24

Responses (6)

  • M

    Thanks for replying... Perhaps, but the video posted of the mountain lion doesn't look like a game camera (video attached). I also attached the video captured by my Ring cam of the bear to my original posting for comparison. ![Mountain Lion - NextDoor|video](upload://eNv7AbHFEEVGpTNOSTxVPDGPSy0.mp4)

    0

    11-10-2021 02:16:32

    • M

      Note, I added the video captured by my Ring camera of the bear in my original posting...

      0

      11-10-2021 02:17:59

      • F

        mitchellch - Unfortunately, I an UNABLE to answer your questions. I can tell you, however, that in my experience, using WIRED security cameras works better for capturing video clips of birds/animals than battery-operated security cameras and/or trail cameras. In my neighborhood, however, one would not expect to encounter large (non-human) animals such as bears. Various factors can negatively impact night time video clip quality, including such things as: * WiFi issues * Cellular issues (if being viewed over a cellular connection) * Whether the camera is wired (and/or battery-operated) * The level (and types) of ambient light * The cleanliness/condition of the camera lens * Individual app settings * The camera resolution * The color of the animal * The size/speed of the animal * Temperature and/or humidity * Whether the security device itself is defective It would be helpful if you post any discoveries about the source of your problems (and the best solution).

        0

        11-10-2021 03:56:45

        • M

          Unfortunately I only have a cordless camera. I'd rather not have to buy another (wired) camera until I know it will meet my requirements. Maybe Ring cameras just weren't made for what I want to do (i.e. monitor large areas, rather than just porches). I've ordered a separate infrared light source to see if that helps. I'll post my results with an external infrared source.

          1

          11-10-2021 05:44:29

            B

            Curious, how did this work? I am having a similar issue.

            0

            05-12-2023 02:49:57

        • T

          Hi @mitchellch. Have you tried moving the camera or tilting if down? You'll have to adjust your Motion Settings to accommodate for this, but adjust the angle could allow for the infrared lights to be more focused at what you're trying to capture in a recording. Let me know if this suggestion helps! Also, OMG that Mountain Lion!

          0

          13-10-2021 09:55:20

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