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Ring Security Cameras

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Floodlightcam connectivity

Connectivity is good for a while and then I have issues. I have reset the camera numerous times, reset the router numerous times, and still have issues. Some days its better than others. In the last week been having connectivity issues again. Have no issue with the doorbell cam. Router is up to date. No other devices having issues except this device. Will there be any update forthcoming to make this device work better? Distance is about thirty feet and only two obstructions.

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11-02-2020 08:50:14

Responses (1)

  • C

    Hi @Onemarble. Have you reached out to our support team on this? This is a great first place to start as you've been doing troubleshooting consistently for quite some time. Please reach out to them [here](https://support.ring.com/hc/en-us/articles/360036196372-Get-in-Touch) to gather more information on what may be going on for you and how to resolve this so you don't have to live with this concern much longer. Feel free to let us know how it goes!

    0

    12-02-2020 06:27:43

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