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Can't access Multi-Live view from tablet browser
I've subscribed to Ring Protect Plus specifically so I can use the Multi-Live view feautre as I need to watch 3 camera feeds at once. I can access this feature when using my laptop but not when I access the website from my Android tablet via Chrome - the button does not show. Surely this feature is not disabled on tablets? This is the only reason I purchased multiple cameras.
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07-08-2024 08:33:49
Responses (1)
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Justin_Ring
Hi @user_6a8618. Try the following steps for your concern: - Verify your web browser is up-to-date. - Disable any active VPNs. - Try using a different web browser to see if it makes a difference. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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08-08-2024 09:52:32
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