Battery is not charging
just bought a Ring Stick Up and my battery is not taking a charge. First tried a USB charger and cable that came with it. Then a different charger and cable, still says 0 percent. The orange and green light come on, but 4 hours of charging twice has done nothing.
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17-05-2020 09:09:17
Responses (2)
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When i bought the stick up cameras they needed to be charged. And i thought it would take a few hrs but after 6 hrs both lights were still on until the next day. I thought my charger was weak but i checked and it was 2.4 amp. This raises a concern as when the batteries are out, it means we have no security for a day, unless we buy extra batteries. I just hope if it takes that long to charge it should last for a long time.
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18-05-2020 07:58:08
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jmohney
Seems to be a camera issue. I used a known good battery from my Ring Doorbell, and the battery still shows zero percent. Where is customer service. Seems like Ring hides it.
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17-05-2020 09:22:48
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