J
User Solution
Upgrading plan with a new device
supporto cs
piani di protezione Ring
battery-video-doorbell
I want to upgrade my plan because I bought a new device for the backyard. My current plan finishes in Nov. If I upgrade now, what happens to the $ that I’ve already paid until Nov? Do i get a refund of some sort?
246 •
0 •
0 •
23-04-2024 08:40:30
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @Jho1eb76. If you have a Basic plan now and are looking to purchase a Plus plan, I’d recommend purchasing the Plus plan first and then canceling your Basic plan. You’ll receive a prorated refund for the unused time on the Basic plan. Please allow up to 10 business days for the refund to process. You can find information on canceling a Ring Protect plan here. I hope this helps!
0
24-04-2024 18:23:06
•