U
user_8b988f
Accepted Solution
Transfer Plan
hardwired-security-cameras
troubleshooting
I have a ring pro camera which broke. Had to replace. Can I transfer my plan from the broken device to the new one?
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10-10-2024 07:47:59
Responses (1)
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Caitlyn_Ring
Hi @user_8b988f. If you have the Basic plan, it only applies to one device, and cannot be transferred. In that case, it's recommended to cancel your existing plan and then subscribe to a plan for the new device. If you have the Plus plan, this applies to all devices at one location, so you would not need to make any changes.
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22-10-2024 07:46:32
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