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Refund from subscription credit
cs-support
Is it possible to get your money back from subscription credit. I cancelled my garden cam (49.99) and was given this credit but have now cancelled my doorbell protect too . I have received an email saying I will get a refund for the doorbell but nothing mentioned about the subscription credit. thanks Lynne
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05-07-2024 09:44:42
Responses (1)
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Caitlyn_Ring
Hi @user_0c88c4. When you cancel a Ring Protect plan, you'll receive a prorated refund for the unused time remaining. If you're referring to a subscription credit that was provided to you via our support team, no, you would not receive a refund for that. A subscription credit is not paid for, so there is no amount to be refunded.
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08-07-2024 03:41:46
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